When looking for critical illness cover you would think that the UK's number one price comparison website was up to the job.
Having completed my quotes on their website for life and critical illness cover I was disappointed as the UK's number one price comparison website only provided critical illness quotes with 4 companies, Synergy, Aviva, LV= and Legal & General.
From a consumer point of view this is a disappointment especially as one of those providers offers below average cover, another two have more exclusions on their critical illness than the norm and the third is the only remaining worthy consideration.
However when you then factor in the price differences why would you accept inferior cover just to save one or two pounds a month?
We all know that we could save money when we buy insurance, by reducing the cover. But for most of us we don't want third party cover on our cars, price is not the only consideration.
With all the main comprehensive major critical illness cover providers NOT quoting and with no indication that they have not quoted, which is not in accordance with their "Our Customer Promise" it shows that being number one does not mean you are offering the best consumer deal or choice.
Comparing critical illness cover has never been easy as the same condition for example "heart attack" have different definitions depending on the provider, so one you may have a valid claim the other you may not.
Where do you go to get a true comparison of the market?
Using a comparison website as we have found out is not going to give you the full choice of the market. This is mainly as some providers only offer cover via independent brokers. Also the tools available online are not as advanced to the comparison tools used by brokers to compare the cover, conditions, exclusions.
Research completed 1 July 2009